Privacy Policy
Last updated: May 14, 2026
1. Information We Collect
We collect personal information necessary for visa application processing, including:
- Full name and date of birth
- Passport details and travel documents
- Contact information (email, phone number, address)
- Travel itinerary and purpose of visit
- Payment information
2. How We Use Your Information
Your information is used to:
- Process your visa application
- Communicate application status updates
- Provide customer support
- Comply with legal obligations
- Improve our services
3. Data Protection
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your personal data from unauthorized access, alteration, or disclosure.
4. Data Sharing
We may share your information with:
- Sri Lankan immigration authorities (as required for visa processing)
- Payment processors for transaction handling
- Legal authorities when required by law
5. Data Retention
We retain your personal data for the duration necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Withdraw consent for data processing
7. Contact Us
For privacy-related inquiries, please contact our Data Protection Officer through our customer support channels.